My name is David Mwangi, and I run a small electronics and phone accessories shop in Kisumu, Kibuye Market. For years, my business had been steady. I had loyal customers, a few regular suppliers, and a good reputation in the area. But about three months ago, things started going downhill. Sales dropped unexpectedly. Customers came less often, and some who had been regulars stopped visiting altogether. No matter what I did—discounts, promotions, even changing my stock—the situation only got worse.
At first, I blamed the economy. I thought people were simply cutting down on spending. I tried expanding my product range and offering delivery, but nothing worked. Daily, I watched as customers walked past my shop, stopping elsewhere. I started worrying about paying my suppliers and rent. My wife Grace Mwangi noticed my stress and suggested I take a break, but I knew the problem needed solving quickly.
https://drbokko.com/?shorts=i-was-losing-customers-daily-until-the-blockage-was-removed
